Chesapeake Technology is known for providing unparalleled customer support and training. Our support features in-depth resources and information including:
– online knowledgebase
– email support ([email protected])
– software updates
– user guides and references
– release notes
If you are having a problem with SonarWiz or would like to request a bug fix, the Support site (chestech-support) is available 24 x 7 x 365. The best way to report an issue is to send an email to Support along with screenshots and project files (.MML, .XTF etc).
Customers are encouraged to submit enhancement ideas and requests, which often find their way into our next release to the benefit of all of our customers.
In addition to How To videos and webinars, we offer comprehensive training programs tailored to meet your specific needs.
Chesapeake is among the first to offer dongle-free licenses. They are more convenient and eliminate risk of lost or stolen dongles. Read FAQs about DFLs here.