Hard Dongle or Soft License
- “DFL” or soft licenses available for all modules Fall 2018
- Can be moved from one computer to another in seconds
- Eliminate risk of lost or stolen dongles
- Field – Office
- Field & Office
- Field Suite – Office Suite
- Field & Office Suite
- Network – Academic
Frequently Asked Questions
Please click this link to read answers to questions you may have about DFLs. If you need more information or still have questions, please contact CTI by email or call +1-650-967-2045.
License Manager – How To & FAQs
CTI License Manager
The standalone utility for managing licenses on a user PC is called CTI License Manager. This tool currently allows you to:
- Activate a license
- Deactivate a license so that it can be moved to another PC
- Update a license if it has been changed by CTI staff (e.g. EMA date extended)
Internet access is required for activation, and the license must be activated on the machine on which it will be used. The activation process creates a license file that is uniquely tied to that specific PC. In addition, SonarWiz will periodically attempt to validate the license by contacting our database server. If, after repeated attempts, our server cannot be reached because there is no internet connection, SonarWiz will display a reminder message.
A license can be activated many times on the same, or a different PC. However, multiple concurrent activations of the same license are blocked by the system. In other words, if I activate a license on machine A, and then wish to activate it on machine B, I first have to deactivate it on machine A. Deactivation of a license is done by pressing the Deactivate button on CTI License Manager. Internet access is required for this.
Each new activation of a given license is called an installation. Thus, an active license is identified by its license ID and its installation ID.
The user is responsible for activating a license on their PC. This is done by running CTI License Manager and pressing the Activate button.
Enter the License ID and Key supplied by CTI.
Deactivating a License
You would typically deactivate a license so that it can be moved to another machine. Deactivation is done by using the Deactivate button in CTI License Manager. Doing this deletes the license file on the current PC and flags that installation of the license as deactivated in our database.
Move a License
Deactivate on machine
Activate on machine B
In order to activate the license again, you will need the original license ID and activation key (password).
Refreshing (Updating) a License
You will need to refresh a license after it has been edited by CTI staff. For example, after an new EMA expiry date has been set, or a new module has been purchased.
To refresh the license, simply presses the Refresh button in CTI License Manager. You do not need to know the license ID or password.